Frequently asked questions

Do you have a physical shop?


No, but we have this webshop.




How should I treat my Kristin Amdam jewelry?


Always treat your jewelry with care. All sterling silver gets darker over time, but it happens much faster if it comes in contact with perfume, sulfur, skin creme, juicy air, hair spray, chlorine and high acid skin. Therefore, it's not a mistake if/when the silver gets darker, but depends on the skin and your habits. we also recommend that you refrain from wearing jewelry when you exercise, are in bed and bathe.
Contact us on info@kristinamdam.com to know more.




How should I store my Kristin Amdam jewelry?


Jewelry should be kept away from natural sunlight and heat in a protective jewelry box or bag to prevent it from darkening over time. They can also be stored in a plastic bag with a zipper made of mylar or polyethylene. Never use polyvinyl plastic bags such as waste bags as they contain sulfur compounds that will cause sterling silver to darken faster. Do not store your jewelry in the bathroom.
Contact us on info@kristinamdam.com to know more.




Is there a warranty on my Kristin Amdam jewelry?


We do not replace your jewelry if it is stolen, lost or broken, but we always offer to repair it and look at the damage. Contact us on info@kristinamdam.com to know more.




Can I order over the phone or mail?


Yes. Feel free to send us an email or call for order. Feel free to send us an email or call for order.




Why does my gemstone look different from the image shown online?


All our Jewelry is handmade with precious and semi precious gemstones. Details like the nuance can vary a little bit.




Can I swap one item to another size?


Please be sure what your ring size is before ordering. If you would like to exchange a product for another size, please contact us on info@kristinamdam.com.




How can I contact you?


Go to www.kristinamdam.com/contact or contact us via info@kristinamdam.com





Need help?

Feel free to contact us by e-mail: info@kristinamdam.com

Or for quick customer service please give us a call on: +45 40766847

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